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*September 8, 2018*
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_September 8, 2018_
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*These guidelines were part of the Reporting Guidelines approved by membership vote on September 1, 2018. This version separates Conflict Resolution from Incident Reporting in order to clarify the difference between the two approaches. It also includes revisions made since the 9/1/2018 vote.*
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_These guidelines were part of the Reporting Guidelines approved by membership vote on September 1, 2018. This version separates Conflict Resolution from Incident Reporting in order to clarify the difference between the two approaches. It also includes revisions made since the 9/1/2018 vote._
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*Suggestions for revision can be made on this [Disroot Pad](https://pad.disroot.org/p/Social.Coop_Conflict_Resolution_Guidelines_v3.1rev)*
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_Suggestions for revision can be made on this_ [_Disroot Pad_](https://pad.disroot.org/p/Social.Coop_Conflict_Resolution_Guidelines_v3.1rev)
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--------
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---
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## Conflict Resolution Guidelines v3.1
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## Conflict Resolution Guidelines v3.1
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... | @@ -14,7 +14,6 @@ Social.Coop is based on the values of self-help, self-responsibility, democracy, |
... | @@ -14,7 +14,6 @@ Social.Coop is based on the values of self-help, self-responsibility, democracy, |
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Our top priority is the safety of each of our members and our community as a whole. We will not tolerate bigotry, including fascist, racist, misogynistic, homophobic, or transphobic content and will act swiftly and decisively to protect our members from abuse. We embrace the principles of restorative justice. We want to give people a chance to correct mistakes and learn from them.
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Our top priority is the safety of each of our members and our community as a whole. We will not tolerate bigotry, including fascist, racist, misogynistic, homophobic, or transphobic content and will act swiftly and decisively to protect our members from abuse. We embrace the principles of restorative justice. We want to give people a chance to correct mistakes and learn from them.
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### How to Initiate Conflict Resolution
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### How to Initiate Conflict Resolution
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We want to prevent conflicts from leading to Code of Conduct violations. We also seek to avoid having productive discussions get derailed by problem posts or by meta discussions of such posts. In the case of conflicts that do not involve violations of the Code of Conduct you should use your best judgment in choosing from the following options:
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We want to prevent conflicts from leading to Code of Conduct violations. We also seek to avoid having productive discussions get derailed by problem posts or by meta discussions of such posts. In the case of conflicts that do not involve violations of the Code of Conduct you should use your best judgment in choosing from the following options:
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... | @@ -23,15 +22,13 @@ We want to prevent conflicts from leading to Code of Conduct violations. We also |
... | @@ -23,15 +22,13 @@ We want to prevent conflicts from leading to Code of Conduct violations. We also |
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2. Enlist more support from Social.Coop member(s).
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2. Enlist more support from Social.Coop member(s).
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3. File a formal report to the Community Working Group Operations Team (CWG Ops Team).
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3. File a formal report to the Community Working Group Operations Team (CWG Ops Team).
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#### 1. Bring the concern to the other member directly
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#### 1. Bring the concern to the other member directly
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If you feel capable and safe in doing so, discuss your concerns directly with the other person.
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If you feel capable and safe in doing so, discuss your concerns directly with the other person.
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Use your best judgment to decide whether to discuss the issue publicly or privately.
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Use your best judgment to decide whether to discuss the issue publicly or privately.
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For addressing a particular problem post, consider the following template:
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For addressing a particular problem post, consider the following template: "I noticed your \[post\]. Although you may not have intended it, one interpretation is \_____\_, and I feel that is not reflective of \[list specific relevant portion(s) of CoC\]. Would you please (edit your post | take down your post | put a CW on your post)?"
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"I noticed your [post]. Although you may not have intended it, one interpretation is ______, and I feel that is not reflective of [list specific relevant portion(s) of CoC]. Would you please (edit your post / delete and repost improved version | take down your post | put a CW on your post)?"
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When engaging in dialogue to resolve concerns, consider the following:
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When engaging in dialogue to resolve concerns, consider the following:
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... | @@ -40,9 +37,7 @@ When engaging in dialogue to resolve concerns, consider the following: |
... | @@ -40,9 +37,7 @@ When engaging in dialogue to resolve concerns, consider the following: |
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- Make offers or requests.
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- Make offers or requests.
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- Propose plans to help resolve in a mutually satisfactory way.
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- Propose plans to help resolve in a mutually satisfactory way.
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For toots in Mastodon, you can request a "delete and redraft."
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For toots in Mastodon, you can request a "delete and redraft." For editable content such as at Loomio, wikis, or similar, editing can be requested. Posts in the Social Coop matrix rooms can be redacted. For permanent contexts such as a live call, a request for a public retraction / correction / clarification would be appropriate (and that also may make sense for edited or deleted posts in cases where lots of people saw the original problem version).
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For editable content such as at Loomio, wikis, or similar, editing can be requested. Posts in the Social Coop matrix rooms can be redacted.
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For permanent contexts such as a live call, a request for a public retraction / correction / clarification would be appropriate (and that also may make sense for edited or deleted posts in cases where lots of people saw the original problem version).
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#### 2. Enlist More Support
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#### 2. Enlist More Support
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... | @@ -51,14 +46,12 @@ If you aren't comfortable contacting someone yourself but think such outreach fr |
... | @@ -51,14 +46,12 @@ If you aren't comfortable contacting someone yourself but think such outreach fr |
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- **Private support** -- Talk privately to member(s) of the CWG Ops Team or a mutually trusted friend to help you resolve conflicts with other Social.Coop members or other participants in Social.Coop spaces. Make a plan together about what you're going to do.
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- **Private support** -- Talk privately to member(s) of the CWG Ops Team or a mutually trusted friend to help you resolve conflicts with other Social.Coop members or other participants in Social.Coop spaces. Make a plan together about what you're going to do.
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- **Expanded dialogue** -- Social.Coop members may seek to informally resolve their conflicts by discussing them with a group of mutually trusted Social.Coop members. This should be done confidentially.
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- **Expanded dialogue** -- Social.Coop members may seek to informally resolve their conflicts by discussing them with a group of mutually trusted Social.Coop members. This should be done confidentially.
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Someone else can contact the other person on your behalf and keep you anonymous.
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Someone else can contact the other person on your behalf and keep you anonymous.
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- If you can, you could still help by providing a clear message to send, such as using the template in the section above.
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- If you can, you could still help by providing a clear message to send, such as using the template in the section above.
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#### 3. File a Report
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#### 3. File a Report
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Remember, you are always free to file an incident report to the CWG Ops Team to seek help in resolving conflicts. Please see 1 above. We do not look negatively on reports that we determine to describe incidents that do not constitute violations of the Code of Conduct, (unless excessive reporting is used as a form of harassment).
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Remember, you are always free to file an incident report to the CWG Ops Team to seek help in resolving conflicts. Please see 1 above. We do not look negatively on reports that we determine to describe incidents that do not constitute violations of the Code of Conduct, (unless excessive reporting is used as a form of harassment).
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See the [Link: Reporting Guidelines] for how to file a report. |
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See the \[Link: Reporting Guidelines\] for how to file a report. |
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